PRODUCT GUARANTEE

We’ve Got Your Back with Our One-Year Protection! 🛡️💎

We totally understand how frustrating it can be to receive a damaged item, and we’re here to help! That’s why we offer one full year of protection on all orders made directly through our website. If your item gets damaged during this time, we’ll provide
a free repair or replacement—yes, you heard right. 🙌

Here’s how it works:

• The warranty period starts when your tracking shows the package as delivered.📦
• If your item is damaged, just reach out to our customer service team upon receipt, and we’ll sort out a repair or replacement. If we can’t replace it or fix it, we may offer store credit or help with an exchange, at our discretion. ✨

Important things to note:

• Third-party retailer purchases are not covered by this warranty. 🛑
• Damaged goods must be sent back to us for inspection before any store credit is issued. The client is responsible for shipping costs to return the damaged item, and a $10 fee applies for replacement shipping and handling. 🌍 International shipping fees may vary, and customs fees may apply depending on the destination country. 🚚

We offer this guarantee to make your shopping experience as smooth as possible. But keep in mind, we do monitor returns, and continued returns or misuse of this policy may lead to us refusing future returns, at our discretion. So, be sure to follow our Jewelry Care Guidelines when returning items. 🛑